Pat and Dan are ALWAYS very friendly, not pushy, Their prices are competitive, certainly a lot more reasonable than taking my Honda to a dealership. They do not try to talk me into repairs I do not need. They patiently explain what needs to be done, they never talk down to me (I am a senior lady). Pat always makes sure I have a ride home and back to the shop when I take my car in. Wish I could give Chico Car Care 10 stars!