We were on a mega road trip and our car started making a strange whistling or whirring noise. We were concerned the car might stop running, so we stopped in Chico and checked into a hotel and called CHICO CAR CARE, Independent Toyota Lexus Specialist randomly (the 1st shop said he didn't have time, he was about to close). It was Friday at 5pm. Dan, said he wouldn't have the Volvo part anyway, but insisted we drive on over so he could diagnose what it was and help us out. He had no money to make on this, but was just doing a good turn. We got there after he was supposed to close and he stayed and diagnosed the problem with efficiency and skill. He even did some research and printed out proof that this particular issue was a recall and gave us advice. We had no idea and it helped us to plan what we were going to do, knowing what it was. Eventually, a Volvo dealer did the work under warranty because of this man's honest and skilled assessment. Friendly, skilled, helpful, honest...I have only good things to say about this shop. This guy's a class act.